Terms and conditions - Elswefy
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  • Terms and conditions

    Store Name: ELSWEFY Stores

    Website: elswefy.net

    Welcome to ELSWEFY Stores. By accessing or shopping on our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing an order.

    1. General Overview

    • These terms govern your use of our website and the purchase of any products (including luxury watches, sunglasses, eyeglasses, bags, wallets, and accessories) from ELSWEFY Stores, based in Alexandria, Egypt.
    • We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates on our website. It is your responsibility to check this page periodically for changes.

    2. Products, Pricing, and Descriptions

    • All prices are listed in Egyptian Pounds (EGP) and are subject to change without notice.
    • We strive to display product details, colors, and specifications as accurately as possible. However, we do not warrant that product descriptions, images, or other content are entirely error-free.
    • Lens details for optical and sun-wear products are provided according to standard manufacturer specs. (Note: Lens specifications such as coatings and filters apply strictly as detailed per item).

    3. Orders and Fulfillment

    • When you place an order on our website, you are offering to purchase a product subject to these terms. All orders are subject to availability and confirmation of the order price.
    • We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or product information, or issues identified by our fraud-prevention controls.
    • Deliveries are coordinated via trusted shipping partners (such as Bosta) across designated regions.

    4. Returns and Exchanges

    • Eligible items may be returned or exchanged in accordance with our store return policy, provided they are in their original, unused condition with all tags and packaging intact.
    • Customers must inspect shipments upon receipt and report any shipping damages or discrepancies immediately to customer support.

    5. Intellectual Property

    • All content included on this site, such as text, graphics, logos, images, audio clips, digital downloads, and software code, is the property of ELSWEFY Stores and protected by applicable copyright and intellectual property laws.

    6. Limitation of Liability

    • ELSWEFY Stores shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or website services.

    7. Contact Information

    Questions about the Terms and Conditions should be sent to us at:

    • Business Location: Alexandria, Egypt
    • Website: elswefy.net